Frequently Asked Questions

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Everything you need to know about our agro & food products, sourcing, ordering and delivery. Can't find what you're looking for? Reach out to our team directly.

General
Products & Quality
Orders & Delivery
Business & Bulk Enquiries
Who is Zorasia Agro Foods Pvt. Ltd.?
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Zorasia Agro Foods Pvt. Ltd. is an agro and food products company based in Surat, Gujarat, offering a diverse range of carefully sourced food commodities and essential ingredients, including spices, pulses, food grains, cereals, flour, edible oils, dry fruits and herbs.

Where are you located?
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Our office is located at 16, Kevat Nagar Society, Kargil Chowk, Punagam, Surat – 395010, Gujarat, India. You're welcome to visit us during business hours, or reach out to arrange a meeting in advance.

What are your business hours?
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We're available Monday to Saturday, 9:30 AM to 7:00 PM. We're closed on Sundays. Enquiries submitted outside these hours are typically answered within 24 hours.

How can I get in touch with your team?
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You can call us at +91 99747 31443, email zorasiaagrofoods@gmail.com, or fill out the enquiry form on our Contact Us page and our team will respond promptly.

What product categories do you offer?
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Our portfolio spans 8+ categories: Spices & Masala, Pulses, Food Grains, Cereals, Flour, Edible Oils, Dry Fruits and Herbs — covering essential kitchen ingredients as well as versatile agro commodities.

How do you ensure product quality?
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We maintain high standards at every step of sourcing and handling, working with a trusted network of farmers and suppliers to keep quality consistent across every batch.

Are your products sourced directly from farmers?
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We work with a strong, reliable sourcing network of farmers and trusted suppliers, which allows us to offer dependable product options with consistent quality.

Can I request a sample before placing a large order?
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Yes — for bulk or first-time orders, we're happy to discuss samples. Get in touch with our team via the Contact Us page and mention the products you're interested in.

How do I place an order?
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Simply reach out through our enquiry form, phone, or email with your product requirements and quantities. Our team will get back to you with availability, pricing and next steps.

Do you deliver outside Surat or Gujarat?
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We supply to customers beyond Surat depending on order size and product type. Share your delivery location when you enquire and we'll confirm what's possible for your order.

What is the typical turnaround time for an order?
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Turnaround depends on the product and quantity ordered. Our team will share an estimated timeline once your requirement and order details are confirmed.

What payment methods do you accept?
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Payment terms are discussed and confirmed directly with our team based on your order — please get in touch for the options available for your specific requirement.

Do you supply in bulk quantities for businesses?
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Yes, we support bulk and business requirements across our product range. Reach out with your expected volumes and product list, and our team will put together a suitable plan.

Can I become a distributor or reseller?
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We're open to building long-term partnerships with distributors and resellers. Contact us with a brief about your business and the regions you operate in, and our team will follow up.

Do you offer custom packaging for business orders?
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Packaging requirements can vary by order and product. Let us know what you need when you enquire, and we'll confirm what we can accommodate for your business.

How do I request a formal quotation?
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Send us your product list and quantities via the enquiry form, email or phone, and our team will prepare and share a formal quotation for your review.

Still Have Questions?

Our team is here to help with anything not covered above.